Some more?
energy-dashboard.log
Energy Reports Dashboard
status: shipped
year: 2024
type: internal software
$ hypothesis
A dashboard that only archives isn’t a dashboard, it’s storage. The bet: turn it into an easy and fast analysis building dashboard.
$ specifics
Managers relied on exporting
$ outcome
Shipped and adopted, with positive stakeholder feedback. Manager collaboration improved and requests forwarded to the analytics team dropped.
ticket-management.log
Ticket Management
status: shipped
year: 2026
type: tool redesign
$ hypothesis
Users weren’t missing a feature, they were stuck in a flow built for one relationship at a time. Assignment needed to match how partners actually work: in bulk, from a list they already have.
$ specifics
Every year, roughly 20% of user companies hold 10+ tickets, yet they didn’t have a feature to make it happen efficiently.
$ outcome
I built CSV bulk assign, a ticket table for high-volume users, and error validation that catches bad rows before anything commits.
some small things